You can’t possibly lead if you aren’t on the floor, where you see the functions of leadership and the process of work in action.

This is a case study of a leader who is stuck. Where are you stuck? Because that moment is where you need to learn.

Only when we see the external limitations placed upon us can we understand our full potential.

The most important leadership skill we develop is our ability to see and act at the right moment, in the right way.